Returns & Exchanges Policy

At Mississauga Hardware Centre, we stand behind the quality of our tools and equipment. If you are not completely satisfied with your purchase, you can return most items in their original condition within 30 days of receipt.

1

Verify Eligibility

Ensure your item is unused, in its original packaging, and includes all manuals and accessories to qualify for a full refund.

2

Initiate Your Return

Contact our customer support team or visit our retail location with your original receipt or order confirmation email.

3

Package and Ship

Securely pack the items to prevent damage during transit and attach the provided return shipping label if returning by mail.

4

Receive Refund

Once our technicians inspect the returned hardware, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing